Speed Queen Carbon Monoxide Alarm 202147R2 User Manual

for your  
topload  
washer  
Inside . . .  
Safety Information . . . 3  
Operation . . . . . . . . . . . . 6  
Clothing Care . . . . . . . .15  
Maintenance. . . . . . . . .16  
Troubleshooting . . . . .19  
Para bajar una copia de estas instrucciones  
Part No. 202147R2  
June 2011  
 
Safety Information  
NOTE: The word “NOTE” is used to communicate  
installation, operation, maintenance or servicing  
information that is important but not hazard  
related.  
Explanation of Safety Messages  
Throughout this manual and on machine decals, you  
will find precautionary statements (“DANGER,”  
“WARNING,” and “CAUTION”) followed by specific  
instructions. These precautions are intended for  
the personal safety of the operator, user, servicer,  
and those maintaining the machine.  
Important Safety Instructions  
Save These Instructions  
WARNING  
DANGER  
To reduce the risk of fire, electric  
shock, serious injury or death to  
persons when using your washer,  
Indicates an imminently hazardous  
situation that, if not avoided, will  
cause severe personal injury or death.  
follow these basic precautions:  
W023  
1. Read all instructions before using the washer.  
WARNING  
2. Refer to the Grounding Information in the  
Installation Instructions for the proper  
grounding of the washer.  
Indicates a hazardous situation that, if  
not avoided, could cause severe  
personal injury or death.  
3. Do not wash articles that have been previously  
cleaned in, washed in, soaked in, or spotted  
with gasoline, dry-cleaning solvents, or other  
flammable or explosive substances as they  
give off vapors that could ignite or explode.  
CAUTION  
4. Do not add gasoline, dry-cleaning solvents, or  
other flammable or explosive substances to  
the wash water. These substances give off  
vapors that could ignite or explode.  
Indicates a hazardous situation that, if  
not avoided, may cause minor or  
moderate personal injury or property  
damage.  
Additional precautionary statements  
(“IMPORTANT” and “NOTE”) are followed by specific  
instructions.  
IMPORTANT: The word “IMPORTANT” is used to  
inform the reader of specific procedures where  
minor machine damage will occur if the procedure  
is not followed.  
© Copyright 2011, Alliance Laundry Systems LLC  
All rights reserved. No part of the contents of this book may be reproduced or  
transmitted in any form or by any means without the expressed written consent of the publisher.  
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5. Under certain conditions, hydrogen gas may  
be produced in a hot water system that has  
not been used for two weeks or more.  
15. Install the washer according to the  
Installation Instructions. All connections for  
water, drain, electrical power and grounding  
must comply with local codes and be made by  
licensed personnel when required. Do not do it  
yourself unless you know how!  
HYDROGEN GAS IS EXPLOSIVE. If the hot  
water system has not been used for such a  
period, before using a washing machine or  
combination washer-dryer, turn on all hot  
water faucets and let the water flow from  
each for several minutes. This will release any  
accumulated hydrogen gas. THE GAS IS  
FLAMMABLE. DO NOT SMOKE OR USE AN  
OPEN FLAME DURING THIS TIME.  
16. To reduce the risk of fire, clothes which have  
traces of any flammable substances such as  
vegetable oil, cooking oil, machine oil, flammable  
chemicals, thinner, etc. or anything containing  
wax or chemicals such as in mops and cleaning  
cloths, must not be put into the washer. These  
flammable substances may cause the fabric  
to catch on fire by itself.  
6. Close supervision of children is necessary  
when the washer is used near children. This is a  
safety rule for all appliances.  
17. Do not use fabric softeners or products to  
eliminate static unless recommended by the  
manufacturer of the fabric softener or  
product.  
7. Before the washer is removed from service or  
discarded, remove the lid to the washing  
compartment.  
8. Do not reach into the washer if the washtub or  
agitator is moving.  
18. Keep your washer in good condition. Bumping  
or dropping the washer can damage safety  
features. If this occurs, have your washer  
checked by a qualified service person.  
9. Do not install or store the washer where it will  
be exposed to water and/or weather.  
19. Replace worn power cords and/or loose plugs.  
10. Do not tamper with the controls.  
20. Be sure water connections have a shut-off  
valve and that fill hose connections are tight.  
CLOSE the shut-off valves at the end of each  
wash day. Replace fill hoses every five years.  
11. Do not repair or replace any part of the  
washer, or attempt any servicing unless  
specifically recommended in the user-  
maintenance instructions or in published user-  
repair instructions that you understand and  
have the skills to carry out.  
21. Lid MUST BE CLOSED any time the washer is  
to agitate or spin. DO NOT by-pass the lid  
switch by permitting the washer to agitate or  
spin with the lid open. A brake will stop the  
washtub within seconds if the lid is opened  
during spinning. If the washtub does not stop  
when the lid is opened, remove the washer  
from use and call the service person.  
12. To reduce the risk of an electric shock or fire,  
DO NOT use an extension cord or an adapter  
to connect the washer to the electrical power  
source.  
13. Use your washer only for its intended purpose,  
washing clothes.  
22. Check washer for water leaks after each use. If  
water is found, turn off the water supply and  
call for service immediately. Don’t use washer  
until it is repaired by an authorized service  
agent.  
14. ALWAYS disconnect the washer from  
electrical supply before attempting any  
service. Disconnect the power cord by  
grasping the plug, not the cord.  
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23. If the washer’s volume or type of sound  
changes from what is normally heard, call an  
authorized service agent immediately to  
prevent possible damage to other  
components.  
NOTE: The WARNING and Important Safety  
Instructions appearing in this manual are not  
meant to cover all possible conditions and  
situations that may occur. Observe and be aware  
of other labels and precautions that are located  
on the machine. They are intended to provide  
instructions for safe use of the machine. Common  
sense, caution and care must be exercised when  
installing, maintaining, or operating the washer.  
24. Never start a cycle and leave the property  
without first checking to make sure the wash  
cycle is complete.  
25. Always read and follow manufacturer’s  
instructions on packages of laundry and  
cleaning aids. Heed all warnings or  
precautions. To reduce the risk of poisoning or  
chemical burns, keep them out of the reach of  
children at all times (preferably in a locked  
cabinet).  
Always contact your dealer, distributor or service  
agent about any problems or conditions you do not  
understand.  
26. Always follow the fabric care instructions  
supplied by the garment manufacturer.  
27. Never operate the washer with any guards  
and/or panels removed.  
28. DO NOT operate the washer with missing or  
broken parts.  
29. DO NOT by-pass any safety devices.  
30. Failure to install, maintain, and/or operate this  
machine according to the manufacturer's  
instructions may result in conditions which  
can produce bodily injury and/or property  
damage.  
31. Replace washer fill hoses every five years.  
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Operation  
Before Washing  
Prepare Wash Load  
Empty Pockets and Cuffs  
Make sure all pockets are empty and turn them  
inside out. One bobby pin, metal or plastic toy, nail  
or sharp object in a load can catch laundry and  
cause tears. Facial tissue left in a pocket will  
produce extreme “lint”. A crayon or lipstick in a  
wash load may cause stains that cannot be  
removed. Roll down cuffs and shake out grass, sand  
and gravel.  
TLW1990N  
Mend Rips and Tears  
2. Sort by Fabric and Construction:  
Separate items into loads of  
cottons/linens, permanent press,  
synthetics/blends/poly knits, and  
delicates.  
Cottons  
Little holes can become bigger in the washer. Mend  
holes and tears before placing garments in the  
washer.  
TLW1991N  
Close Zipper and Fasten Hooks  
Cold  
3. Sort by Temperature:  
Separate items into loads  
that can be washed in cold,  
warm or hot water.  
These can catch on garments in a wash load and  
tear them. Tie belts and sashes so they won’t wind  
around clothes.  
TLW1991N  
Check For Colorfastness  
4. Sort by Type and Amount of Soil:  
Heavily soiled clothes will need extra  
Squeeze a portion of garment in warm or hot sudsy  
water. If the color bleeds or runs, wash the item  
separately in cold water.  
treatment. Lightly soiled clothes can become  
dingy if washed with heavily soiled items.  
5. Sort Lint “Shedders” From Lint “Receivers”:  
Some fabrics attract lint and should not be  
washed with lint-shedding loads. Lint  
shedders are cottons, terry towels, chenille  
bedspreads, rugs and clothes that have been  
heavily bleached.  
Sorting Items  
Different items use different wash cycles and  
temperatures. Always follow the manufacturer’s  
care label. Proper sorting is easy if you follow a few  
guidelines:  
Lint receivers are synthetics, permanent or  
durable press, knits (including socks),  
corduroy, and other smooth fabrics.  
1. Sort by Color:  
Whites  
Separate items into loads of  
whites, darks, lights and non-  
colorfast.  
Pretreat  
TLW1991N  
Pretreat shirt collars and cuffs with a pretreat  
product or liquid detergent when placing them in  
the washer. Before washing, treat special stains  
individually. Refer to Stain Removal section for  
procedures on treating specific stains.  
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When washing very large items, do not fill  
washtub as full as with other loads.  
WARNING  
Water Level  
Do not wash or dry items soiled with  
vegetable or cooking oils. Some oils  
may remain after washing and may  
cause the fabric to catch on fire by  
itself.  
The water level in your washer should fit the  
size of your wash load. Small loads will use  
lower water levels. There must be enough  
water in the washtub to allow items to move  
and turn over freely.  
W527  
Loading the Washer  
Wrong Water Level for  
Size of Load  
Right Water Level for  
Size of Load  
NOTE: Always add detergent first.  
Load Articles  
Load items by the amount of space they take  
up, not by their weight. Mix large and small  
items in a load to get the best washing  
results.  
TLW1993N  
Drop items loosely into the washtub. The bulk  
of the clothes rather than the weight will  
determine load size. Do not pack items in or  
wrap them around the agitator. Overloading  
can cause poor cleaning, excessive wrinkling  
and tears.  
Overloading the washtub can result in poor  
washing and rinsing.  
Overloading may also cause wrinkling and  
tearing of items.  
IMPORTANT: If in doubt, always use a higher water  
level. Most average loads will require a water  
setting between Medium and Extra Large. Failure  
to have the correct volume of water relative to  
the load will increase the incidence of excessive  
lint.  
NOTE: Starting January 2009, the Department  
of Energy (DOE) mandated new efficiency  
standards which resulted in reduced water levels  
in the topload washer.  
TLW1992N  
Items should move freely through the wash  
water for best cleaning results. Items should  
rollover, sink and then reappear.  
Reset (OPTIONAL)  
Use the RESET if agitation has started and  
more water is needed for the load.  
Load Sizes  
Mini  
1-2 permanent press dress shirts or 2 pillow cases or 1 lightweight dress or similar  
size load  
Small  
3-4 permanent press dress shirts or 1 twin sheet, 1 pillow case or 1-2 lightweight  
dresses  
Medium  
Extra Large  
6-7 permanent press shirts or 2 twin sheets, 2 pillow cases or 8 standard bath  
towels, 6 wash cloths  
8-9 shirts, 5 pair polyester pants or 2 queen size sheets, 4 pillow cases,  
2 nightgowns, 1 pair men’s pajamas or 1 queen size bedspread  
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Wash Temperature  
Energy  
You can save energy when washing by following a few  
guidelines:  
Hot Water  
Hot water will give the best results of cleaning and  
sanitizing, but it is not suitable for all items. It is  
best for sturdy whites and colorfast items, heavily  
soiled items and diapers.  
1. Heating water accounts for the greatest  
energy expense when washing. Save on heating  
water by using warm or cold washes as well as  
cold rinses.  
Warm Water  
2. Wash full loads, but do not overload.  
By using warm water, there is less chance of color  
loss in items. Warm water also reduces wrinkling in  
permanent press items. Use with light and  
moderate soils, non-colorfast or dark colors,  
permanent press, silks, woolens, nylon, and acrylic.  
3. Use soak cycles for heavily soiled items to  
reduce wash times.  
4. Select a shorter wash time for lightly soiled  
items.  
Cold Water  
o
120 F  
HOT  
Cold water is less effective in cleaning than hot or  
warm water, but it does minimize wrinkling and color  
fading. Use it for washing extra-sensitive clothes  
and for the rinsing of all fabrics.  
o
(49 C)  
o
100 F  
WARM  
COLD  
o
(37 C)  
o
NOTE: In wash temperatures colder than 60 F  
o
o
60 F  
(15 C), detergents do not dissolve well. This may  
cause ineffective cleaning, or lint and residue to  
form.  
o
(15 C)  
TLW1994N  
Wash Temperature Guide  
Water Temperature  
Use  
Comments  
HOT  
Sturdy whites and colorfast items  
Work clothes  
Best cleaning for heavily soiled  
items  
Best for sanitizing  
(approximately 120°F [49°C],  
as determined by outside water  
supply)  
Soiled items  
Diapers  
WARM  
Rinsing of some items (OPTIONAL)  
Light and moderately soiled items  
Non-colorfast or dark colors  
Permanent press  
Reduces wrinkling in permanent  
press fabrics  
(approximately 100º F [37°C]),  
as determined by outside water  
supply)  
Less fading  
Reduces shrinking in knits  
Silks, woolens, nylon, acrylic  
COLD  
Rinsing of most items  
Non-colorfast fabrics  
Extra sensitive clothing  
Saves energy  
(approximately 60º F [15°C]),  
as determined by outside water  
supply)  
Reduces color fading  
Reduces wrinkling  
Reduces shrinking  
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There are two settings in the HANDWASH/  
DELICATE cycle – Normal and Light.  
Operating Your Washer  
WARNING  
Delicate Cycle (on select models only)  
To reduce the risk of fire, electric shock,  
serious injury or death to persons, read  
the Safety Information section before  
Wash delicate items usually washed by hand on  
this cycle. A full tub of water is recommended (even  
for small loads) to allow the delicate items to move  
freely through the water. More water helps reduce  
fabric wear, wrinkling, and provides for a clean wash.  
operating your washer.  
W522  
On this cycle, the agitation during the wash portion  
of the cycle is not constant. The wash will alternate  
between 24 seconds of agitation and then a pause  
until advancing to the spin portion of the cycle.  
Determine Proper Cycle  
(Some cycles may not be included on your model)  
Regular Cycle  
There is one setting in the DELICATE cycle –  
Normal.  
Use for sturdy items, like play or work clothes,  
towels, T-shirts, etc. The wash time selection will  
depend on the type of fabric and the amount of soil.  
For the best results when cleaning heavily soiled  
items, use a longer wash time (15 minutes  
maximum). Lightly soiled items require less wash  
time and spin out.  
Hand Wash Cycle (on select models only)  
Wash items usually washed by hand on this cycle. A  
full tub of water is recommended (even for small  
loads) to allow the delicate items to move freely  
through the water. More water helps reduce fabric  
wear, wrinkling, and provides for a clean wash.  
If available, use the Prewash setting for extra  
heavily soiled items. During the PREWASH setting,  
the washtub will fill with water, agitate for a reduced  
period of time and spin out.  
On this cycle, the agitation during the wash portion  
of the cycle is not constant. The wash will alternate  
between 24 seconds of agitation and then a pause  
until advancing to the spin portion of the cycle.  
There are three settings in the REGULAR cycle –  
Heavy, Normal and Light.  
Soak/Prewash (on select models only)  
Permanent Press Cycle  
Use for heavily soiled or stained clothing. During  
the SOAK/PREWASH setting, the washtub will fill  
with water, agitate for a reduced period of time,  
pause for approximately 12 minutes, and spin out  
to complete the cycle.  
Use for permanent press items and synthetics.  
The wash time selection will depend upon the type  
of fabric and amount of soil.  
There are two settings in the PERMANENT PRESS  
cycle – Normal and Light.  
Extra Rinse (on select models only)  
Handwash/Delicate Cycle (on select  
models only)  
This optional setting is useful for detergent  
sensitive skin. By pressing the “Extra Rinse” button  
to “ON,” the REGULAR, PERMANENT PRESS and  
HANDWASH/DELICATE cycles will each provide an  
additional rinse.  
Wash delicate items usually washed by hand on  
this cycle. A full tub of water is recommended (even  
for small loads) to allow the delicate items to move  
freely through the water. More water helps reduce  
fabric wear, wrinkling, and provides for a clean wash.  
On this cycle, the agitation during the wash portion  
of the cycle is not constant. The wash will alternate  
between 24 seconds of agitation and then a pause  
until advancing to the spin portion of the cycle.  
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Fabric Selector Setting (on select models  
only)  
To Wash Clothes  
IMPORTANT: Before using your new washer, make  
sure the washer cord is plugged into a 120 Volt  
electrical outlet that has the proper grounding  
and polarity. Make sure the washer hoses are  
connected to the hot and cold water faucets, and  
that the faucets are turned on. Be sure the drain  
hose is not kinked and is inserted into a drain.  
Refer to the INSTALLATION INSTRUCTIONS for  
details of proper washer installation.  
The fabric selector setting allows users to control  
the agitate and spin speeds. However, if certain  
cycles are selected, their speeds will override these  
settings. In the Permanent Press cycle the first  
spin will always be slow. In the Delicate and Hand  
Wash cycles, all speeds will be slow.  
Regular  
This setting provides a fast agitation speed and a  
fast spin speed.  
IMPORTANT: Prior to first wash, use an all  
purpose cleaner, or a detergent and water  
solution, and a damp cloth to remove shipping  
dust from inside of washtub.  
Use REGULAR setting for sturdy items like work or  
play clothes. Also use it for items that are heavily  
soiled.  
1. Get the clothes ready for washing. Empty  
pockets and cuffs. Sort items into separate  
loads. Pretreat stains and heavily soiled  
areas.  
Perm Press  
This setting provides a fast agitation speed and a  
slow spin speed.  
Use PERM PRESS setting for most permanent  
press items and items that wrinkle easily.  
Knits  
This setting provides a slow agitation speed and a  
fast spin speed.  
TLW1991N  
Use KNITS setting for loosely woven fabrics, sheer  
synthetics or cottons, loads that can give off  
excessive lint or for items that can be damaged by  
regular agitation.  
IMPORTANT: Remove all sharp objects from  
laundry to avoid tears and rips to items during  
normal machine operation.  
Delicates  
This setting provides a slow agitation speed and a  
slow spin speed.  
2. Measure and add detergent to the washtub.  
Follow instructions on detergent package for  
amount to use.  
Use DELICATES setting for delicate items, items  
that wrinkle easily like lightweight synthetics or  
lightweight permanent press.  
TLW1995N  
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3. Add clothes loosely into the washtub.  
5. Set WASH/RINSE temperatures. (All rinses  
are cold.)  
NOTE: Cold rinses will save you money and energy  
and will help reduce wrinkling in permanent press  
and synthetics.  
TLW1996N  
4. Close the lid. The washer will not agitate or  
spin with the lid open.  
TLW2108N  
The Energy Saver settings, marked with an asterisk  
*), show which temperature settings will use the  
(
least energy.  
6. Set LOAD SIZE (WATER LEVEL) control. Use  
RESET if agitation has started and more  
water is needed.  
N  
TLW1997N  
WARNING  
To reduce the risk of serious injury, do  
not by-pass the lid switch by permitting  
the washer to agitate or spin with the lid  
open.  
W523  
TLW2109N  
Holding the LOAD SIZE (WATER  
IMPORTANT:  
LEVEL) control in the RESET position can cause  
flooding of the washer.  
NOTE: Starting January 2009, the Department  
of Energy (DOE) mandated new efficiency  
standards which resulted in reduced water levels  
in the topload washer.  
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7. Set Fabric Selector (on select models only).  
Timer  
Although the washer cycles are automatic, the  
timer may be reset to lengthen, shorten or repeat a  
portion of a cycle.  
To set or reset the timer, push timer knob in to  
stop the washer. Hold timer knob in firmly while  
turning it clockwise to the setting desired. Pull  
timer knob out to start the washer.  
Manual Soaking  
Set the timer knob in the center of the word  
“RINSE” (this prevents the washer from spinning  
without first filling with water). Place the soaking  
product and clothes load in the washtub. Pull timer  
knob to start washer fill. After fill is completed and  
agitation has started, (lid must be closed) push  
the timer knob in. This will stop the washer. When  
the clothes have soaked the desired length of time,  
TURN THE TIMER KNOB TO THE START OF THE  
SPIN SETTING, then pull the timer knob out to  
start the spin.  
L210
TLW2110N  
8. Select Extra Rinse (on select models only) if  
desired.  
CAUTION  
Failure to turn the timer knob to the spin  
cycle and completely drain the washtub  
after soaking will result in the washer  
TLW2111N  
overflowing and cause property damage.  
W524  
9. Select the cycle according to the type of  
fabric being washed. Push the timer knob in  
and turn clockwise to the desired cycle and  
wash time.  
10. Pull the timer knob out to start the water fill.  
Agitation will begin when the water reaches  
the level you selected.  
NOTE: Lid must be closed for agitation and spin  
to start.  
The washer will stop (pause) shortly before the  
wash and rinse spins. Do not turn the timer  
through these pauses. They are part of the cycle.  
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Fabric Softener Dispenser  
Optional Features  
To Use Dispenser  
Bleach Dispenser  
After the clothes are loaded into the washtub and  
before the start of the WASH cycle, pour the  
proper amount of liquid fabric softener into the  
bottle measuring cap (refer to bottle directions).  
Pour into dispenser.  
The bleach dispenser is located in the left front  
corner, under the lid.  
Use liquid bleach in the dispenser. Powdered bleach  
must not be used in the dispenser. Add powdered  
bleach to the wash water.  
The large fabric softener dispenser allows for the  
fabric softener to be diluted with water. We  
recommend adding water up to the fill level. Do not  
exceed tip of arrow which indicates correct fill level.  
Over-filling can allow fabric softener to spill onto  
the clothes, causing stains on clothes if the  
softener comes into contact with detergent suds.  
Use no more than one cup chlorine bleach for large  
loads, three-quarters cup for medium and one-half  
cup for small loads.  
Carefully pour recommended amount of bleach into  
the dispenser during the first fill of the washer.  
Be careful not to spill undiluted bleach. It is a  
strong chemical and can damage some fabrics if it  
is not properly diluted.  
Setting the water level to medium or higher will  
result in better performance from the fabric  
softener.  
The fabric softener will remain in the dispenser  
during the wash fill, agitation and spin. At the end  
of the wash spin, the liquid fabric softener will be  
dispensed into the washtub through the slots in  
the agitator and will be mixed with the incoming  
rinse water.  
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To Clean the Dispenser  
Use Tips  
Remove the dispenser housing from agitator by  
squeezing the lower part of the dispenser, pulling  
directly upward and at the same time tilting  
slightly. This will expose the dispenser cup, which is  
also removable, for cleaning (refer to illustration).  
Both housing and cup can be soaked in hot soapy  
water and rinsed clean. The funnel shape in top of  
agitator also needs to be cleaned. The hole and the  
slots in the two rings will require using a small brush  
for proper cleaning.  
Fabric softener spilled onto garments may  
cause staining. To remove, dampen stain and  
rub with bar soap. Wash as usual.  
Liquid fabric softeners will be dispensed during  
the final rinse and should not be combined with  
bleach, bluing, starch, detergents, soaps or  
packaged water conditioners.  
Fabric softener is not to be used in dispenser  
when using Prewash cycle, if available.  
When adding detergent to wash water, do not  
allow any to enter into softener dispenser cup,  
as softener will become gummy.  
After cleaning, install dispenser cup, then push  
dispenser housing directly downward onto top of  
agitator until firmly snapped together.  
To prevent softener buildup, the dispenser can be  
filled with clean water for automatic cleaning. This  
can be done in washing cycles other than when  
softener is used.  
Dispenser Housing  
Dispenser Cup  
Agitator  
TLW2001N  
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Clothing Care  
build-up of soil or water hardness minerals on them.  
If you notice that your clothes are not as bright as  
they should be, take corrective measures  
immediately.  
Clothing Concerns  
To keep clothes looking white or bright, use good  
washing practices at all times to prevent a gradual  
Problem  
Cause  
Solution  
Gray or Dingy  
Clothes  
Insufficient Detergent  
Add more detergent to washtub before loading clothes. Mild  
detergents are not suitable for average soil.  
Improper Sorting  
Wash whites separately. Separate light from heavily soiled items.  
Clothes can pick up soil from dirty wash water.  
Nonphosphate Detergent and Hard  
Water  
Follow package directions. Soften water if possible.  
Water Not Hot Enough  
White clothes will stay whiter with hot wash water. Increase  
temperature.  
Overcrowding Washer  
Unremoved Soil  
Clothes must circulate freely through the water for best results.  
Yellowed Clothes  
Skin soil is hard to remove. Check hem edge of sheets and  
pillowcases, bottom end of t-shirts, etc. If this portion is white  
and center is yellow, the fabric contains unremoved soil. Use  
sufficient detergent and a hot wash. Chlorine bleach may be  
needed.  
Clothes Stained From Iron in the Water To test if an iron stain, use a rust remover on a portion of the  
garment. Follow bottle directions for larger items.  
Older Clothes  
Some white fabrics turn yellow with age and cannot be whitened.  
Clothes Tearing or Improper Use of Chlorine Bleach  
Damaged  
No correction for bleach damaged clothes. Always measure and  
dilute bleach. Take extra care to avoid unwanted spilling.  
Overcrowding or Overloading  
Insufficient Precare  
Make sure all items can move freely during agitation.  
Fasten all hooks and zippers. Mend tears. Remove objects from  
pockets.  
Excessive Lint  
Improper Sorting  
Fabrics which shed lint cannot be washed with fabrics that  
receive lint.  
Insufficient Detergent /  
Non-phosphate Detergent  
Use enough detergent so lint remains suspended in water and  
flushed out.  
Mixing Fabric Types  
Knits and Permanent Press attract lint. Wash these only with  
similar items. Use fabric softener in rinse water.  
Wrinkling  
Improper Sorting  
Heavy items like towels should not be washed with light items like  
nightgowns.  
Too Many Clothes in Washer  
Improper Cycle  
Clothes must circulate freely through the water for best results.  
Make sure cycle selected is appropriate for type of clothes.  
Using a warm or cold wash and a cold rinse reduces wrinkling.  
Improper Temperature  
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Maintenance  
Cold Weather Care  
Replacing Hoses  
If the washer is delivered on a cold day (below  
freezing), or is stored in an unheated room or  
area during the cold months, do not attempt  
to operate it until the washer has had a  
chance to warm up.  
Hoses and other natural parts deteriorate  
after extended use. Hoses may develop  
cracks, blisters or material wear from the  
temperature and constant high pressure they  
are subjected to.  
All hoses should be checked on a monthly  
basis for any visible signs of deterioration. Any  
hose showing the signs of deterioration listed  
above should be replaced immediately.  
Care of Your Washer  
Use only a damp or sudsy cloth for cleaning  
the control panel. Some spray pretreat  
products may harm the finish on the control  
panel.  
All hoses should be replaced every five years.  
Vacations and Extended  
Non-Use  
Wipe the washer cabinet as needed. If  
detergent, bleach or other washing products  
are spilled on the cabinet, wipe immediately.  
Some products will cause permanent damage  
if spilled on the cabinet.  
To avoid possible property damage due to  
flooding, turn off the water supply to the  
washer whenever there will be an extended  
period of non-use.  
Do not use scouring pads or abrasive  
cleansers.  
The washtub will need no particular care  
though it may need rinsing or wiping after an  
unusual load has been washed. This also may  
be necessary if too little detergent has been  
used.  
Leave the lid open to allow the inside of the  
washer to dry out after use. This helps  
prevent musty odors from developing.  
Check the filter screens in the fill hoses for  
debris or damage at least once a year. Clean or  
replace them if necessary.  
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After the shipping brace has been installed in  
the lid opening, tilt washer back enough to  
access base opening.  
Reinstallation of Shipping  
Materials  
Insert shipping plug into base opening and,  
using the palm of your hand, push shipping plug  
into washer until it snaps into shipping plug  
opening.  
You must install the shipping brace and shipping  
plug any time the washer is moved.  
Shipping Brace  
The shipping brace in the lid opening should be  
saved and reinstalled whenever the washer is  
moved. To reinstall the brace, open the washer  
lid and place the brace over the washer  
agitator, placing the back of the brace into the  
washtub first.  
Motor Overload Protector  
The internal motor overload protector will  
stop the motor automatically if there are too  
many clothes in the washtub or if a failure has  
occurred within the machine. The overload  
protector will reset itself in two or three  
minutes and the motor will restart  
Shipping Plug  
automatically. If the overload protector stops  
the motor again, remove the washer from use  
and call the service person to correct the  
problem.  
The plastic shipping plug should be saved and  
reinstalled any time the washer is moved. The  
plug fits into two openings: The base opening  
and the shipping plug opening on the bottom of  
the mobile pivot dome. The plug MUST be  
inserted into both openings to prevent  
damage to the washer. In order to accomplish  
this, the shipping plug opening must be  
directly lined up with the base opening. Refer  
to illustrations below.  
Shipping  
Brace  
Shipping  
Plug Opening  
TLW2044N  
Base  
Opening  
Shipping  
Plug  
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of the following: water of any amount on the floor,  
an increase in operating noise or water remaining in  
the washtub after a cycle.  
Preventative Maintenance  
Follow these guidelines to ensure the washer  
operates properly. Call for service if you observe any  
Frequency  
Maintenance Procedure  
1. Check all hoses and the drain for leaks.  
2. Check the lid switch for proper operation.  
3. Check to make sure the washer is level.  
Monthly  
Every six months  
Every five years  
Clean the filter screen in the fill hoses.  
Have a qualified service technician conduct general preventative maintenance on the washer to ensure  
it operates properly.  
Optional Control Knob Inserts  
Your unit has come equipped from the factory with  
a gray background on the control panel knobs. If you  
wish to change the color, additional color inserts  
are available at additional cost through your dealer.  
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Troubleshooting  
Try these troubleshooting tips before making a  
service call. You may save time and money!  
Washer Symptom  
Possible Cause / Solution  
Won’t Fill  
Make sure power cord is plugged all the way into the electrical outlet.  
Make sure hot and cold water faucets are turned on.  
Make sure that the fill hoses are not kinked or twisted.  
Pull timer knob out to start washer.  
Make sure that the controls are properly set.  
Make sure that the last spin has been completed.  
Check the house fuse or circuit breaker.  
Clean the screens in the water mixing valve and the filter screens located at the faucet end  
of the fill hoses. (Owner is responsible for service calls regarding cleaning of the screens.)  
Water is being siphoned from the washer during the cycle. Refer to the Installation  
Instructions to make sure that the drain hose has been properly installed.  
Won’t Start  
Won’t Agitate  
Won’t Spin  
Make sure lid is closed.  
Pull timer knob out to start washer.  
Make sure power cord is plugged all the way into the electrical outlet.  
Make sure that the controls are properly set.  
Check the house fuse or circuit breaker.  
The motor overload protector may have stopped the cycle. It will reset itself in two or three  
minutes and restart the washer automatically.  
Make sure lid is closed.  
Pull timer knob out to start washer.  
Make sure power cord is plugged all the way into the electrical outlet.  
Check the house fuse or circuit breaker.  
The motor overload protector may have stopped the cycle. It will reset itself in two or three  
minutes and restart the washer automatically.  
Broken drive belt. Call the service person.  
Make sure lid is closed.  
Pull timer knob out to start washer.  
Make sure power cord is plugged all the way into the electrical outlet.  
Check the house fuse or circuit breaker.  
The motor overload protector may have stopped the cycle. It will reset itself in two or three  
minutes and restart the washer automatically.  
Broken drive belt. Call the service person.  
Stops/Pauses During Cycle  
Won’t Drain  
Pauses are part of the washer’s normal operation. The washer will stop (pause) shortly  
before the wash and rinse spins.  
Check the house fuse or circuit breaker.  
The motor overload protector may have stopped the cycle. It will reset itself in two or three  
minutes and restart the washer automatically.  
Make sure drain hose is not kinked or twisted.  
Make sure drain hose is not clogged.  
Make sure drain receptacle is not clogged.  
Refer to the Installation Instructions to make sure that the drain hose has been properly  
installed.  
continued  
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Washer Symptom  
Water Leaks  
Possible Cause / Solution  
Check that fill hoses are properly installed on the faucets and the washer’s water mixing  
valve.  
Replace the fill hoses every five years.  
Make sure drain receptacle is not clogged.  
Check house plumbing.  
Laundry load may be oversudsing or overloaded. Use less detergent (or low-sudsing  
detergent) and proper load sizes.  
Is Noisy  
Wash load may be unbalanced. Open lid and redistribute the load.  
Make sure washer is level. Uneven leveling can cause vibration.  
A newly installed washer may make a knocking sound if the machine has been in storage. The  
belt may have settled. Run washer through 4-5 cycles to loosen belt. Washer operation will  
not be affected.  
Load Is Too Wet  
Wash load may be unbalanced. Open lid and redistribute the load.  
Load is too small. Add items to make full load.  
Make sure the correct spin speed is selected for the type of items being washed (if option is  
available on your model).  
Wrong Water Temperature  
Make sure that the controls are properly set.  
Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated with  
“H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated with “C”  
on the valve bracket).  
Make sure house water heater is adjusted properly.  
Low Water Level on Extra  
Large Setting  
Starting January 2009, the Department of Energy (DOE) mandated new efficiency  
standards which resulted in reduced water levels in the topload washer.  
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© Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT  
 
When contacting us about your washer, PLEASE  
GIVE THE MODEL AND SERIAL NUMBERS. The  
model and serial numbers are located on the  
nameplate. The nameplate will be in the location  
shown. Please include a copy of your bill of sale and  
any service receipts you have.  
Contact Information  
If service is required, contact the nearest Factory  
Authorized Service Center. To find the nearest  
service center, visit us online at  
If replacement parts are required, contact the  
source from where you purchased your washer or  
If you are unable to locate an authorized service  
center or are unsatisfied with the service  
performed on your unit, contact:  
Speed Queen  
WARNING  
Shepard Street  
P.O. Box 990  
To reduce the risk of serious injury or  
death, DO NOT repair or replace any  
part of the washer or attempt any  
servicing unless specifically  
Ripon, Wisconsin 54971-0990  
Phone: (920)748-3121  
recommended in the user-maintenance  
instructions or in published user-repair  
instructions that you understand and  
Date Purchased_________________________  
Model Number___________________________________  
Serial Number___________________________________  
have the skills to carry out.  
W025  
Model Number  
and Serial  
Number  
TLW2003N  
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© Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT  
 
 

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